Terms of ordering

You can place orders in our online store: Rotas69 .lv

We do not accept orders over the phone or in person.

SIA MANUM contact information: Gaismas iela 22-26, Daugavpils, LV-5414, Latvia, phone number: +371 267 59 597, e-mail: info@rotas69.lv

Before starting a web page and online store Rotas69.lv uses these, please read the Ordering Terms.

1. GENERAL PROVISIONS

1.1. In accordance with these Terms, SIA MANUM sells goods located Rotas69 .lv online store (hereinafter – the Online Store). The Buyer purchases and accepts the goods according to the assortment, which he indicates in the order placed on the Online Store website (hereinafter – the order). The ownership rights to the goods are transferred to the Buyer on the day of full payment and receipt of the purchase price of the goods.

1.2. SIA MANUM, unified registration number LV40203414494, legal address: Daugavpils, Gaismas iela 22-26, LV-5414, Latvia, tel. number: +371 267 59 597 (hereinafter – the Seller), provides the content and services available on Rotas69.lv in accordance with these Terms.

1.3. By making a purchase in the Online Store and agreeing to these Terms, the Buyer confirms that he is a person with legal capacity and has provided true data necessary for the execution of the contract. If the Buyer is a legal entity, it acts as an authorized person. The Buyer confirms that he uses the Online Store in accordance with regulatory enactments, only in an authorized manner. In the event of any violation of the Terms or regulatory enactments, SIA MANUM has the right to withdraw from the contract for the purchase made by the Buyer and/or to prohibit the Buyer from using the Online Store.

1.4. If the Buyer orders and purchases the goods offered in the Online Store and uses other services of SIA MANUM, it is assumed that the Buyer is familiar with and agrees without objection to the general terms and conditions, as well as the terms of the distance contract, and undertakes to use them.

1.5. A distance contract (hereinafter referred to as the Contract) is concluded between the Seller and the Buyer who places an order and makes a purchase in the online store. At the time of the Contract, the Buyer has placed an order using distance means, and it is necessary for the Seller to confirm the order made by electronic mail or telephone. The order and its receipt confirmation are considered received when they can be addressed to the person to whom they were made. The Contract is valid until its execution, until the delivery of the ordered goods. The Contract applies to all orders and purchases made in the online store.

1.6. The Seller does not store the Agreement and services purchased in the online store; they are available to the Buyer each time before making a purchase.

1.7. The Seller reserves the right to unilaterally change and supplement the Terms and Conditions without notice by publishing them in the “Ordering Terms” section of rotas69.lv. The Buyer is subject to the Terms and Conditions that are in effect at the time of ordering the goods and services. Before making each purchase, the Buyer is obliged to familiarize himself with the Rotas69.lv Ordering Terms and Conditions.

2. PRICES OF GOODS

2.1. All prices of goods in the online store are indicated in Euros. The prices offered are valid at the time of placing the order. By confirming the order in accordance with the order form or order form, the Buyer agrees to pay the current price of the goods.

2.2. The Seller reserves the right to unilaterally change the special price of the goods, the specified goods and services at any time without notice. The goods and services are sold at the prices valid at the time of placing the order for the goods and services and published in the online store. If, due to technical reasons, there are discrepancies or incorrect prices of the goods published on the Internet, the Seller shall inform the Buyer that the technical reason cannot fulfill the order within a reasonable time.

3. PRODUCT RANGE

3.1. The Buyer may purchase goods placed in the online store. Goods may be purchased as long as they are placed in the online store and as long as the goods are available in the MANUM SIA warehouse.

3.2. In the event that the buyer has placed an order and the order has expired before, but due to technical reasons it is not possible to quickly remove the contract from the offer, SIA MANUM shall inform the Buyer by telephone or in writing that it cannot be fulfilled or, with the Buyer's consent, shall offer an analogous product. SIA MANUM shall not cover possible losses that may arise if the Buyer has placed an order for a product that is no longer in stock and SIA MANUM has informed the Buyer of this circumstance within 14 calendar days.

3.3. The Seller reserves the right to unilaterally change the assortment of goods and change the specifications of goods at any time without notice. The information and images provided by the manufacturers are used in the product descriptions.

4. ORDER FULFILLMENT

4.1. An order can be placed in the SIA MANUM online store using the given link: Rotas69.lv. An order can be placed by both registered and unregistered buyers. To find the desired product, you can use the product search engine or use the store category menu. When the product and its quantity are selected, click the “Add to cart” button, then go to “View cart” and click the “Complete purchase button”.

4.2. In the next step, information about the selected product and the price of the product, excluding delivery costs, will be displayed. Next, the “Confirm order” button must be clicked, where the buyer will be asked to choose a payment and delivery method.

4.3. Payment for the purchase is possible in one of the following payment methods: by making a payment via internet banking or by online payment card.

4.4. In the next step, the Buyer can choose the desired methods of delivery or receipt of the goods.

4.5. The amount of information to be entered depends on the selected payment or delivery method. By clicking the “Continue” button, an order summary with the total payment amount will appear. In this step, the Buyer can correct the information provided, if necessary.

4.6. By clicking the "Confirm Order" button, the Buyer agrees to purchase the selected Product and undertakes to pay for the specified price of the goods and delivery.

4.9. By placing an order in the Rotas69.lv online store, the Buyer undertakes to pay for the ordered goods and the services provided.

4.11. By placing an order, the Buyer confirms that he/she has read the Rotas69.lv Ordering Rules.

4.12. If the Buyer has indicated his e-mail for communication, which is necessary for concluding a distance contract, the Buyer, after placing the order, receives an order confirmation to the specified e-mail. The Buyer is obliged to check the information and data specified in the order. In case of inconsistency of information and/or data, the Buyer informs the Seller using the SIA MANUM customer service e-mail address: info@rotas69.lv or when calling, indicate the customer service phone number: +371 267 59 597. The Buyer is obliged to clearly identify himself so that changes can be made to the order.

4.13. Receive an order confirmation, please check all information. Changing the delivery address/delivery method after the shipment has been sent is a paid service (the cost of the service depends on the selected delivery method).

5. USE OF COUPONS

5.1. By entering a coupon code, you will receive a percentage discount of a specific amount, or some other benefit that will be previously agreed upon when issuing the discount coupon.

5.2. Discount coupons are not for products that have already been discounted.

5.3. Only one discount coupon can be used per purchase.

5.4. Discount coupons do not stack and are not exchangeable for cash.

5.5. Discount coupons are only valid when making a purchase and paying for it immediately online.

5.6. It is prohibited to sell discount coupons.

5.7. Invalid, lost or otherwise damaged (for example, the coupon code is damaged and cannot be identified), discount coupons are not compensated and their validity period is not extended.

5.8. The terms and conditions of each coupon campaign are stated on the printed coupon or in the digital communication.

5.9. Discount coupons are valid until the specified date.

6. RECEIPT OF GOODS (DELIVERY)

6.1. Delivery of the goods to the buyer is carried out in the manner chosen by the buyer.

6.2. The delivery of the goods takes place in accordance with the order and at the delivery service price specified in the order.

6.3. The Buyer is obliged to be reachable via the e-mail and/or mobile phone number specified in the order in order to agree with the supplier (courier) on delivery details (time, place) and other details for the execution of the order.

6.4. Before receiving the goods, the Buyer must present an identity document - a passport or ID card, as well as an order number or order confirmation. The goods are issued only to the Buyer whose data is indicated in the relevant order for the goods. If the Buyer does not present an order number or order confirmation, or an identity document, the Seller / Courier of the goods delivery service has the right not to issue the goods.

6.5. The buyer is obliged to visually assess the outer packaging in the presence of the courier upon receipt, before signing the delivery note, whether there are any visual defects in the packaging or the product. If defects are discovered, the buyer and the seller are assumed to be accurate and informed of the aforementioned facts, so that the damaged product can be replaced as soon as possible.

6.6. The transfer of the goods to the Buyer takes place in accordance with the cashier's check / Receipt and / or delivery note, which is signed by the Buyer. The order is considered to be fulfilled upon receipt of the goods and the signature of the registered documents. If the Buyer has chosen to have the goods delivered to the address of his choice, the order is confirmed as fulfilled upon delivery by the Buyer's signature on the document issued by the courier or a specially designed product.

6.7. SIA MANUM is not liable and does not compensate the buyer for possible losses, and the planned delivery date of the goods is delivered. If the planned delivery date of the goods is delayed and the buyer does not want to wait for the delivery of the goods, then the Buyer has the right to unilaterally withdraw from the Agreement by contacting the Seller. In this case, the buyer is not entitled to claim any compensation from the seller. A normal delivery date for the goods is considered to be a date that does not exceed 30 calendar days, except in cases where the Seller and the Buyer have agreed on other delivery dates for the goods.

7. USE AND QUALITY OF GOODS

7.1. The buyer is obliged to prepare the product's instructions for use before starting to use the product and to use the product only in accordance with the manufacturer's instructions in accordance with the product's properties and intended purposes.

7.2. The product display in the Online Store is for informational purposes only and may vary in nature. SIA MANUM does not guarantee that the product meets the buyer's requirements or intended use.

7.3. Claims regarding the terms of the contract are resolved in accordance with the provisions of the Consumer Rights Protection Law.

7.4. SIA MANUM's obligations apply to defects that have arisen due to improper use, transportation and/or storage of the goods, as well as to normal wear and tear of the goods during their operation.

8. OBLIGATIONS OF THE PARTIES AND OTHER PROVISIONS

8.1. The buyer, in accordance with the regulatory enactments relating to consumers (natural person), has the right to refuse the delivery of goods made at a distance in accordance with the regulatory enactments 14 of the product. In case of exercising the right of withdrawal, the buyer is obliged to return the product purchased in the Online Store back to the seller SIA MANUM. The buyer is obliged to cover the costs of transferring the product to SIA MANUM, in accordance with the regulatory enactments. The buyer is obliged to familiarize himself with the "Right of Withdrawal" section of the Rotas69.lv online store homepage.

8.2. A legal entity is not a consumer within the meaning of the Consumer Law and the Right of Withdrawal does not apply to legal entities.

8.3. The Buyer agrees to the processing of his/her personal data, which indicate the registered, ordered and/or obtained using the online store, for the purposes of order (contract) execution, including transferring the largest number of persons to ensure delivery, payment processing, as well as to verify the buyer's creditworthiness and ability to fulfill obligations. SIA MANUM has the right to transfer to persons the right to collect the debt arising from the purchase, if any, data on the collection of buyer debts, which also includes using the buyer's personal data to create the buyer's credit history and enter the buyer's data in the databases of debt history and credit information bureaus.

8.4. The online store website uses cookies. By using this website, the buyer agrees to the use of cookies for performance/analytical purposes.

8.5. The Seller is not responsible for any expenses, losses or damages that may arise from the use of the information provided by Rotas69.lv or the online store Rotas69.lv is not available due to the responsibility of Rotas69.lv or the operation of Rotas69.lv has been disrupted or problems have occurred. This does not limit the Buyer's rights in accordance with the requirements of consumer law. In the event that the product or service offered by Rotas69.lv is not available, the Buyer has the right to unilaterally terminate the contract. In such a case, the Seller shall refund to the Buyer all amounts paid under the contract.

8.6. The Buyer assumes all risks and liability for purchases from the Rotas69.lv Online Store, including receipt (acceptance) of the goods. When delivering the goods to the Buyer, the risks of loss or damage to the goods pass to the Buyer from the moment the Buyer or his representative has acquired possession of the goods, except for cases specified in regulatory enactments.

8.7. The Seller is not liable for any delay in the performance of obligations or their non-performance, or any other type of non-performance, caused by circumstances and obstacles that are beyond the Seller's reasonable control and cannot be reasonably foreseen, including, but not limited to, strikes, government orders, acts of war or state of emergency, environmental or climatic anomalies, national interconnection, as well as failures of communication equipment, computer equipment and software.

8.8. By visiting the Online Store, the Buyer agrees to these Terms, including those that are referenced here in the form of links. Any new services and functionality of the Online Store are subject to these Terms. SIA MANUM is not limited to these Terms by publishing them on this website, and the Buyer is required to review the Terms before using the Online Store, registering and/or placing an order. Using the Online Store, registering and/or placing an order after the publication of changes to the Terms serves as the Buyer's consent to these amendments.

8.9. The Seller does not assume any risks or liability if the Buyer is not familiar with or is only partially familiar with these Terms and Privacy Policy.