Right of Withdrawal

According to the regulations of the Cabinet of Ministers of the Republic of Latvia No. 255 dated 20.05.2014 “Regulations on Distance Contracts”
You have the right to withdraw from the contract within 14 calendar days after receiving the goods, without stating a reason, and
return the purchased item from the online store. Depending on the situation, you have the right to a refund,
exchange of goods, and/or compensation, as appropriate.
When returning the goods, please note that the item must not be damaged, used, and its appearance
must not be significantly altered. If the returned item meets the stated requirements, MANUM SIA will issue a refund no later than 14 days after receiving the return form. The expenses for returning the goods are covered by the buyer.

To return purchased goods, contact us by writing an email: info@ROTAS69.lv or calling +371 25946564.

Please prepare:

  • Order number;
  • Product name;
  • Reason for return.

Please ensure the following:

  • The item must be in its original packaging, undamaged;
  • The item must be unused (without scratches, dirt, etc.);
  • The item must be in the same configuration as received.

We provide convenient and fast returns or exchanges

  • We offer the possibility to return or exchange purchased goods using the platform atgriesana.omniva.lv
  • If you wish to return or exchange the purchased item, you can do so within 14 days from the date of purchase receipt
  • The money will be refunded no later than 14 days from the moment the return form is submitted on the portal atgriesana.omniva.lv

Refund methods

  • Transfer to the bank account from which the purchase was made
  • Store coupon
  • Exchange for another item

What to do?

  1. Fill out the return form on the platform atgriesana.omniva.lv ŠEIT
  2. After filling out the return form, information with the return code and further instructions will be sent to your provided phone and email.
  3. Go to the nearest Omniva parcel machine, select “Send parcel” on the screen → “Parcel with pre-prepared address card”, enter the return code and follow the further instructions on the screen.