You can return an item within 14 calendar days of receiving it, without giving a reason.
The item must be unworn, undamaged and without signs of use, in its original packaging and complete. Earrings and gift cards cannot be returned.
Request a return on the Order status and withdrawal page. We refund the money within 1–2 working days of receiving the item back — to the same payment method or as store credit. Delivery and return shipping costs are not refunded, except for defective items.
View the full return terms →